Legal notice

Last updated: 29 September 2026

1. Publisher of this website

This website, www.gigo.co.in (the "Website"), is owned and operated by:

  • Business name: GIKI PETHARMONY INDIA LLP
  • Brand: GIGO
  • Registered / principal place of business: 28/226 Om Shree chs, Unnat Nagar 4 MG Road, Goregaon West, Mumbai, Maharashtra 400062
  • GSTIN: 27ABAFG7758A1ZH
  • Email: info@gigo.co.in
  • Phone / WhatsApp: +91 8957870037
  • Country of establishment: India

2. Person responsible for content

Atul Kumar, Director, is responsible for the content published on this Website, at the address above.

3. Nature of the Website

3.1 The Website is a business-to-consumer and business-to-business e-commerce website selling cat care products, including cat litter, catnip, dental chew sticks and scratching mats, within India.

3.2 Product information published on the Website is provided for general guidance. It does not constitute veterinary or medical advice.

4. Trademarks and brand

4.1 GIGO, the GIGO logo and the product names used on the Website are our trademarks or are used by us with permission. Unauthorised use is not permitted.

4.2 References to any third-party brand or product are for identification only and do not imply any endorsement or affiliation.

5. Product information and pricing

5.1 We take care to describe our products accurately and to show current prices in Indian Rupees. Prices include applicable taxes unless stated otherwise, and the amount shown at checkout is the amount payable.

5.2 Product photographs are indicative. Because our products are natural, colour, texture, scent and granule size may vary slightly between batches, and packaging may change.

5.3 Where a product is listed with an incorrect price or description, we may cancel the affected order and refund it in full.

6. Animal safety and health

6.1 Our products are pet care products, not medicines. They are not intended to diagnose, treat, cure or prevent any disease or condition in any animal.

6.2 Always read the product label and directions before use, supervise your cat with new products, and consult a veterinarian if your cat has a health condition, is pregnant, is on medication, or shows any adverse reaction.

6.3 If you believe your cat has ingested a product inappropriately, contact your veterinarian or a veterinary emergency service immediately.

7. Copyright, images and content

7.1 All text, photographs, product images, page designs and other content on this Website are our property or are used by us under licence. Reproduction, modification, distribution or commercial use without our written permission is prohibited.

7.2 You are welcome to link to our pages and share our product listings.

8. Reporting infringement or objectionable content

8.1 If you believe content on this Website infringes your copyright, trademark or other rights, or is unlawful or objectionable, write to us with:

  • Your name, address, email and phone number
  • Identification of the content in question, with its URL
  • The right you claim and the basis of your claim
  • A statement that the information you provide is accurate
  • Your signature

8.2 Send it to info@gigo.co.in, or by post to Atul Kumar, 28/226 Om Shree chs, Unnat Nagar 4 MG Road, Goregaon West, Mumbai, Maharashtra 400062.

8.3 We acknowledge complaints within 48 business hours and remove or disable access to content that we find to be infringing or unlawful, in accordance with applicable Indian law.

9. Service of legal notices

9.1 Formal notices and legal correspondence should be sent by registered post or courier, with a copy by email, to:

Atul Kumar, 28/226 Om Shree chs, Unnat Nagar 4 MG Road, Goregaon West, Mumbai, Maharashtra 400062 Email: info@gigo.co.in Phone: +91 8957870037

9.2 This is the address for service of documents. Please include your order number or the URL concerned, and the relief you are seeking.

10. Complaints about orders

10.1 For any complaint about an order, delivery or refund, please contact customer support first — this is almost always the fastest route:

10.2 Our complaint, cancellation, return and refund terms are set out in our Terms of Service and Refund Policy, which form part of your agreement with us.

11. Privacy

11.1 How we collect, use and protect personal information is described in our Privacy Policy.

12. Governing law

12.1 This Legal Notice and your use of the Website are governed by the laws of India, and the courts at Mumbai, Maharashtra have jurisdiction, without prejudice to any right you have to approach a consumer forum or authority under Indian law.

13. Changes to this notice

13.1 We may update this notice to reflect changes in our business or in applicable law. The current version is always published on this page.